Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, you simply need a receipt or a proof of purchase.
To start a return, you can contact us at harmonicproductions111@gmail.com
All returns with a receipt or a proof of purchase are accepted for a full refund. Please keep the items and we will refund your entire purchase price. This includes any additional charges you may have paid, which will be refunded to you.
You can always contact us for any product return question at: harmonicproductions111@gmail.com
Damages and issues
Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can quickly accomadate your circumstance and fulfill our gurantee.
No Exceptions
All Items are refundable.
Exchanges
The fastest way to ensure you get what you ordered is for us to reship a new order to you, at no cost to you.
European Union & International Destinations have a 15 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union or any International Destination, you have the right to cancel your order within 15 days, for any reason and without a justification. As above, you will also need the receipt or a proof of purchase to obtain your full refund.
Refunds
After you provide us with the receipt or a proof of purchase, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at harmonicproductions111@gmail.com